How Do We Collect Information?
We may collect personal information from you including your name, address, telephone number, and email address, when you knowingly provide us with information when you visit our Website, enter a competition or promotion, participate in a survey, subscribe to a mailing list, or make an enquiry.
If you do not provide us with the information that we request for a particular purpose, we may not be able to fulfil your request.
How Do We Use Information?
We may use the personal information that you submit to us for the purpose that you provided the information. We may also store and process that information to improve our goods and services. We may occasionally contact you (including via post, email, telephone, SMS, MMS or other electronic messages) with offers or information on products or services that we consider may be of interest to you, for an indefinite period, unless you request not to receive such offers or information.
Personal information that you submit to us may only be disclosed to a third party:
- to meet the purpose for which it was submitted; or
- if we have your express consent to share the information;
- if we are required or authorised by law to disclose the information.
Access, Accuracy and Security
We take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date. You can access and request correction of any personal information concerning you at any time. You may also request that we delete your personal information at any time. Any such requests should be made directly by emailing us using the Contact Us page.
We also take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. Personal information is stored in a secure database which can only be accessed by Mont Marte and our service providers as necessary to collect, store and retrieve the information. However, you should be aware that communication over the Internet may be intercepted by third parties.
We will not collect use or disclose sensitive information (such as information about racial or ethnic origins, political or religious beliefs, health or medical conditions, etc.) except with your specific consent or in the circumstances permitted in the Australian Privacy legislation.
We have no intention of collecting any personal information from individuals under thirteen years of age. If a child provides us with personal information, a parent or guardian of that child may contact us if they would like this information to be deleted from our records.
Each time you visit the Website, our server collects some anonymous information, known as click-stream data, including: the type of browser and device/computer system you are using; the address of the website you have come from before your visit; the address of the website you move to after your visit; the date, time and duration of your visit; and your server's IP address.
We collect this information for statistical purposes to find out how the Website is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times, and so on. We may use this information to evaluate and improve our Website performance.
A “cookie” is a piece of information that our web server may send to your machine when you visit our Website. The cookie is stored on your computer or device, but does not identify you or give us any information about your computer/device.
A cookie helps us to recognise you when you visit our Website again and to co-ordinate your access to different pages on the Website. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser’s instructions or help screen to learn more. If you prevent the Website from using cookies, you may not be able to access all parts or features of the Website or your experience in using the Website may be diminished.
Links to other sites
We may provide links to other websites for your convenience. If you use these links, you will leave our Website. We are not responsible for any third-party websites or their usage of your personal information. We advise that you check the privacy policies of any third-party websites you visit.
Updated 14 December 2011